Brown County Lean Government Initiative

Type of Jurisdictions Involved

County

 

Specific Jurisdictions Involved

  • Brown County

 

County

Brown

 

Region

Northeastern

 

Type of Agreement

Informal lean efficiency agreement

 

Implementation and Incubation

  • Began process in February 2009
  • LEAN Steering Committee created
  • Charter adopted in November 2009
  • Desire to improve customer service and worplace organization while reducing operating costs

 

Factors Involved

  • Improve speed and efficiency of government services and processes by elminating non-value added steps
  • Skepticism by staff and County Board was major obstacle to getting process underway - education was essential, as staff were concerned for their jobs
  • Funding was an issue as well 

 

Benefits

  • Major cost savings
  • Time savings
  • More attentative government services
  • Work on backlog projects
  • Maintain workload
  • Collaboration between departments to avoid duplicative efforts
  • Solutions with diminished resources in difficult economic times

 

 

Results

  • Increased employee interest and "buy in"

 

 

Project Contact

 

 

Contact

Cathy Williquette Lindsay 
Brown County
(920) 448-4469

 

Abstract

 

 

Agreement

 
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