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E-government refers to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of government. It is a critically important tool for improving the efficiency local government services while improving the quality of service delivery, promoting citizen engagement and providing transparency of government.

In March 2009 the Wisconsin Counties Association and the Wisconsin City/County Managers Association co-sponsored with other organizations a conference at the University of Illinois Chicago called "Beyond the Web Page - An E-Government Workshop."

Please post links below to sources of information about e-government.

Wikipedia provides a good summary overview of e-government at

Wisconsin state e-government services have improved significantly from 2007 to 2008 according to an annual report prepared by the Brookings Institution. State and Federal Electronic Governance in the United States 2008 evaluates and ranks the use of e-government technology by state and federal government. Wisconsin ranked 24th among the states in 2008, rising from 42nd place in 2007.

The Center for Democracy and Technology publishes an on-line "E-Government Handbook" at

The Wisconsin Legislative Audit Bureau issued a report in December 2001 titled "A Best Practices Review of Local E-Government Services." That document can be found here:

There is a federal Office of E-Government & Information Technology within the Office of Management & Budget that focuses on the use of e-government at the federal level.

An overview of e-government at the global scale can be found on the World Bank's E-Gov website.

The Bedrosian Center on Governance and the Public Enterprise at the University of Southern California has an e-Governance Lab which produces the Journal of e-Government.

The Rutgers School of Public Affairs and Administration has an E-Governance Institute which provides research, education and technical advisory services to local governments regarding e-governance.

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